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Privacy Policy

Last updated: January 2026

Overview

ISOLDE is designed with privacy as a core principle. This policy describes how ISOLDE handles data.

Data Collection

What ISOLDE Does NOT Collect

ISOLDE does not collect:

  • User interactions or personal preferences without consent
  • Device identifiers or fingerprints for tracking
  • Location data without explicit permission
  • Personal information beyond what is necessary for service delivery

What ISOLDE Does Collect

When you use the ISOLDE app or visit this website, we may collect:

  • Anonymous usage analytics to improve the service
  • Device type and operating system version for compatibility
  • Performance metrics to ensure quality of service
  • Error reports to identify and fix issues

When you visit this website, standard web server logs may record:

  • IP addresses (anonymised where possible)
  • Browser type and version
  • Pages visited
  • Referrer information

This logging is standard for web hosting and is not used for tracking or profiling.

On-Device Processing

ISOLDE is designed with offline capability:

  • Local caching: Content is cached locally for offline playback
  • Synchronisation: Clock synchronisation data is processed locally
  • No unnecessary transmission: Audio-visual content is delivered efficiently

Third-Party Services

Hosting Provider

This website and app backend are hosted on standard cloud infrastructure. The hosting provider's privacy policy applies to server logs.

App Stores

When you download ISOLDE from the App Store or Google Play, their respective privacy policies apply to that transaction.

Data Security

  • All connections use HTTPS
  • Cached content is stored securely on device
  • No persistent identifiers are created without consent

Your Rights

You have the right to:

  • Use ISOLDE without providing unnecessary personal information
  • Clear cached data at any time
  • Request information about data we hold
  • Request deletion of your data

Changes to This Policy

We may update this policy as ISOLDE develops. Significant changes will be noted on this page.

Contact

For privacy-related questions, contact Nuwa Centre of Excellence and Innovation at www.nuwa.ie or email [email protected].